Taobao & Tmall Product Reviews API (V3) – JustOneAPI

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Taobao & Tmall Product Reviews API (V3) – JustOneAPI

Version: V3
Status: Production-ready (Healthy)
Endpoint: GET /api/taobao/get-item-comment/v3
Data Format: JSON
Platform: Unified for Taobao + Tmall

1. Overview

The Taobao & Tmall Product Reviews API (V3) from JustOneAPI provides structured, real-time user review data for any Taobao or Tmall item. It unifies both platforms into a single interface, so you don’t need separate logic for Taobao vs Tmall.
Common use cases:
  • Competitor review analysis & sentiment monitoring

  • Product quality research and rating statistics

  • Reputation tracking & negative review alerting

  • E-commerce BI dashboards and review scraping at scale

  • Content generation (e.g., top pros/cons from reviews)


2. Request Parameters (GET)

All parameters are passed as query strings.
表格
ParameterTypeRequiredDefaultDescription
tokenstring✅—Your JustOneAPI access token
itemIdstring✅—Taobao/Tmall product ID (num_iid)
pageinteger❌1Page number (pagination)
pageSizeinteger❌20Reviews per page (max 50)
orderTypestring❌generalfeedbackdate (newest first) / general
rateTypestring❌allall / good / neutral / bad
hasPicboolean❌falseFilter reviews with images only

3. Full JSON Response Example (V3)

json{
  "code": 200,
  "msg": "success",
  "data": {
    "itemId": "681234567890",
    "total": 1258,
    "page": 1,
    "pageSize": 20,
    "reviews": [
      {
        "reviewId": "152345678901234567",
        "userNick": "t***8",
        "isAnonymous": true,
        "score": 5,
        "content": "Quality is very good, delivery fast, will buy again.",
        "created": "2026-05-20 14:22:35",
        "likeCount": 42,
        "skuInfo": "Color: Black | Size: XL",
        "picUrls": [
          "https://img01.taobaocdn.com/imgextra/i1/xxx.jpg",
          "https://img02.taobaocdn.com/imgextra/i2/xxx.jpg"
        ],
        "additionalReview": {
          "content": "Used for one month, still perfect.",
          "created": "2026-05-23 09:11:22"
        },
        "sellerReply": {
          "content": "Thank you for your support!",
          "created": "2026-05-20 16:40:12"
        }
      }
    ],
    "hasNext": true
  },
  "requestId": "req-20260526-xxx"}

4. Key Fields Explained

  • reviewId: Unique ID for deduplication

  • score: 1–5 star rating

  • content: Main review text

  • created: Review time (UTC+8)

  • skuInfo: Exact variant (color/size)

  • picUrls: Array of review photos

  • additionalReview: Follow-up review (追评)

  • sellerReply: Official store reply

  • hasNext: Pagination flag (simpler than calculating last page)


5. Error Codes

表格
CodeMeaning
200Success
400Invalid parameters
401Token missing or invalid
403Permission denied / quota exceeded
404Item not found
500Server error (retry later)

6. Usage Example (Python)

python
运行import requests
TOKEN = "your_token"ITEM_ID = "681234567890"URL = f"https://docs.justoneapi.com/api/taobao/get-item-comment/v3?token={TOKEN}&itemId={ITEM_ID}&page=1&pageSize=10&orderType=feedbackdate"resp = requests.get(URL)print(resp.json())

7. Why Use JustOneAPI V3

  • Unified Taobao + Tmall → one endpoint for both

  • Simpler pagination → hasNext boolean

  • Clean JSON → no messy nested structures

  • Built-in filtering → rating, images, date

  • Stable & monitored → public health status


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